Institute of Leadership & Management
uniting
ISM and NEBS Management
HRS is designated an
"Approved Provider"
of this award by the
Institute of Leadership & Managementt
TEAM LEADER / SUPERVISOR COURSE
to supply a workshop that will provide focus and support
to new or aspiring Team Leaders or Supervisors.
| Organising and Developing Yourself | Organising and Communicating Information |
Understanding organisational structure
Understanding your behaviour
Gaining credibility
Time management
Negotiating skills
Personal development
|
Running effective meetings
Listening and giving feedback
Preparing for a presentation
Briefing the Team |
| Developing Effective Working Relationships | Delivering the Service |
|
Motivation
Valuing people
Understanding people’s beliefs and values
Managing resources
|
Understanding the needs of internal and external customers
Managing performance
Monitoring and evaluating
|
| Organising and Developing your Team |
|
People needs/skill levels
Learning styles
Managing and building the team
Setting goals, objectives and priorities
Delegation
Coaching
Interview skills
|
tel: +44 01732 864747 ~ e-mail: EVENTS