SUPERVISORY SKILLS
	course objectives		course content
	To enable delegates to understand the importance of effective communication		Introduction to management communication  Monitoring performance  Conducting reviews  Handling grievance and disciplinary situations
	To enable delegates to understand the need to monitor performance
	To enable delegates to be able to carry out performance reviews
	To enable delegates to handle grievance and disciplinary situations
	who should attend?
	Newly appointed supervisors
	further information Please contact us or request information on-line E-mail: HRS Training Courses Tel: 01732 864747 Fax: 01732 863907